Backun Musical Services

My Account

USA Returns

1. Prepare your Product(s)

Before returning your products, please:

2. Pack and Ship

Carefully pack your items and return using the original shipping box to the following address:

Eastman Music Company
ATTN: Backun Musical Services
2158 Pomona Blvd.
Pomona, CA, USA 91768
+1 909 868-1633

3. Contact Us

Please contact sales@backunmusical.com and provide the following information:

That's it!

You will receive a refund notification when your return has been processed, and your bank will process your refund within 10 days of receiving this message.

Continue Shopping

Need help?

Contact our world class customer support:
Email: sales@backunmusical.com
Phone: +1 (604) 205 5770 ext. 124

Important Notes

Failure to follow these directions carefully could result in your refund being delayed. By returning items, you are confirming that you understand our Return Policies, and agree to pay any applicable restocking fees.

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