Did you know?
Most customer requests can be answered right away by reviewing the following pages.
Still need help?
No problem! Please do not hesitate to contact us and we'll get back to you as quickly as we can.
- ▼Do you offer trials?
- All online orders come with a 14 day trial starting from the day of delivery. All orders must be paid in full before shipment.
- ◄How can I purchase locally?
- Please use our Dealer Locator to find a Backun Dealer in your area.
- ◄How much is shipping to Canada and the USA?
- We offer free shipping on all orders to Canada and the USA.
- ◄How much is International Shipping?
- Free shipping on orders over $500. $49 shipping charge on all orders $499 and under.
- ◄Do you ship to my country?
- We can ship directly to most countries except for Brazil, China, Kosovo, Japan, and Korea. The following regions require importation permits for fine woods: Australia, Italy, The Netherlands, Russia, and The United Kingdom. We reserve the right to cancel an order if shipping cannot be facilitated. E/OE.