Before returning your products, please:
Carefully pack your items and return using the original shipping box.
Backun Musical Services
ATTN: Warranty Returns
6750 Cariboo Road, Suite 1
Burnaby, BC, Canada V3N 4A4
Click Here to Complete the Return Form (Opens in a new window)
You will receive a refund notification when your return has been processed, and your bank will process your refund within 10 days of receiving this message.
Failure to follow these directions carefully could result in extra fees being billed to you (customs, brokerage, handling etc.) and/or your refund being delayed. By returning items, you are confirming that you understand our Return Policies, and agree to pay any applicable restocking fees.