Backun Musical Services

My Account

Canada and International Returns

1. Prepare your Product(s)

Before returning your products, please:

2. Pack and Ship

Carefully pack your items and return using the original shipping box.

Backun Musical Services
ATTN: Warranty Returns
6750 Cariboo Road, Suite 1
Burnaby, BC, Canada V3N 4A4
+1 604-205-5770

3. Contact Us

Please contact and provide the following information:

That's it!

You will receive a refund notification when your return has been processed, and your bank will process your refund within 10 days of receiving this message.

Continue Shopping

Need help?

Contact our world class customer support:
Phone: +1 (604) 205 5770 ext. 124

Important Notes

Failure to follow these directions carefully could result in extra fees being billed to you (customs, brokerage, handling etc.) and/or your refund being delayed. By returning items, you are confirming that you understand our Return Policies, and agree to pay any applicable restocking fees.


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