It depends which model you choose. Our student and intermediate instruments (the Alpha and Beta) do you come with a mouthpiece, but our professional instruments (Protégé, Model F, Model Q, MoBa, CG Carbon) do not. This is because most professional players already have a preferred mouthpiece, and this is the industry standard for professional clarinets.
As such, if you would a mouthpiece with your professional instrument you are welcome to choose from our world-class selection of mouthpieces, but please note it will cost extra.
Key plating does not, in our experience, have an effect on the sound of the clarinet. However, some players feel differently about this and we encourage you to discover for yourself by trying our different models.
We offer a variety of key platings because some players might prefer the feel or appearance of on plating or another. Also, some experience allergies to certain metals and it's important to us that everyone can play the clarinet if they want to.
The Backun Voicing Groove was designed to improve register changes throughout the clarinet, including the clarion register. It is our experience that most clarinets benefit from this feature, though some specific models do not need this feature due to their inherent design.
We are pleased to say that we can ship to most countries around the world, with only a few exceptions due to recent CITES regulations. The following countries require you to have an importation permit.
Because of customs, shipping times may vary and cannot be guaranteed. Most Canadian orders are received in 3-7 business days, US orders 1-3 weeks, and international orders 2-4 weeks. Please note that US customers will not receive tracking until the order has cleared US customs, which may be up to 10 business days after shipment.
Our standard trial and return policy on purchases is 14 days from the delivery date to the date (5 days for Demo/Studio items) of postmarked return. If a purchase is not made each returned item will be subject to a restocking fee.
Please review our complete return policy at the following link before placing your order.
Our exotic wood products require special attention to ensure the best performance. We highly recommend following a regimented break-in routine. For complete information, please see the following article.
Yes! Please use a small drop of key oil as you would with any other clarinet. If you're not comfortable doing this, please ask your local repair person to perform this task quarterly as part of your routine maintenance.